Need to reinstate your direct debit pass?
If you have suspended a travel pass which you pay for by Direct Debit due to Covid-19
and now wish to reinstate it, then please do not use this form. This form is for new
customers only to set up a new Direct Debit account. Transport for West Midlands will
email existing Direct Debit customers shortly with instructions on how to reinstate
your existing Direct Debit for when you are ready to use public transport again.
train Zones 1-5 (All Zones)
Important Information before you start your online application
- All Direct Debit tickets start on the same date each month
- Monthly payments will be taken from the nominated bank account on the day after the start date, or the nearest date after, if this is a Saturday or Sunday
- If you have selected a Coventry, Black Country or Regional nBus ticket this will be delivered to you on a Swift card. For more information please click here
- The Payer must be over 18 years of age and be the account holder of a personal bank or building society account.
- If you are not the only required signatory on your account you must apply by post. Download an application form here.
- Please have ready your bank account name, number and sort code
- A colour, passport style photograph, this must be uploaded and will be used to produce the photocard.